Have you ever led a project that became unnecessarily complicated because no one on your team seemed to be on the same page? Ever found yourself leading an organization frustrated that others didn’t carry the same level of passion and dedication to the work as you did? Have you ever been disappointed at the end of a meeting, surprised that during the meeting people weren’t as eager to collaborate on a new idea as you would have hoped? Girl, you are not alone. Over the years, I’ve ran into all of these discouraging issues while leading. It took me some time to realize that these weren’t just annoying hinderances to success; they were symptoms indicating a need to better define and shape culture. This leadership chat explores the power our words and reactions play in positively influencing the culture of our teams and organizations.